Patient and Family Welcome and Orientation

Patient and Family Welcome and Orientation screenshot

Being a newly diagnosed patient means that you and your family will have many questions about your diagnosis and treatment options. Getting information is the first step.

Now That I'm A Patient — What Do I Need To Know?

Join City of Hope’s Patient and Family Welcome and Orientation, a 60-minute live event, offered three times a week. R.S.V.P. today for the virtual class or email to register for the in-person classes to learn about:

  • Who to call for answers and assistance
  • How to find your way to your clinic, labs, dining options and healing gardens
  • Our supportive care programs, cancer and nutrition information, support groups and integrative therapies that City of Hope offers, such as yoga, art classes and tai chi.

All new patients and families are encouraged to attend. Existing patients can also benefit from joining.

How Do I Prepare for my Appointment?

For information on where to go and how to prepare for your visit to the Duarte main campus, go to:

Watch Our Video

To get the most from your care, learn about the resources that City of Hope provides by watching the Patient and Family Welcome and Orientation video below.

Review Our Slideshow

Download our Patient and Family Orientation slideshow and keep it as a handy guide for key information, including:
  • How to find support services and programs for you and your family
  • Key clinic, hospital and appointment locations
  • Who to call for answers and assistance

Visit Our Resource Center

Conveniently located on the Duarte main campus, the Sheri & Les Biller Patient and Family Resource Center integrates all support services under one umbrella. Here you will find a warm and welcoming private space to consult with our medical staff and explore the many resources we offer to strengthen and empower patients and caregivers before, during and after treatment.