City of Hope | Arcadia provides the community with unparalleled cancer care and innovative treatments close to home. Our light, bright and modern facility offers multiple exam and treatment rooms for patient comfort and convenience, expanding access to City of Hope’s world-class level of care.
- Clinical Services
- Planning a Trip
- Our Physicians
- Insurance Information
City of Hope cares for patients from prevention through survivorship by pairing our expertise in numerous cancers and conditions with world-class technologies and services.
We are dedicated to creating a positive and healing environment. Our Arcadia location features several exam rooms with free guest Wi-Fi, a flat screen TV in the waiting room and ample free parking, all contributing to making our patients’ time here as comfortable as possible.
After your first visit, you can access our self-check-in kiosk and be able to:
- Check in for your appointments and print your itinerary
- Make a payment online with Visa, MasterCard or Discover (debit/credit)
- Sign up for the MyCityofHope patient portal
Please note, the kiosk service is not available if you are visiting for the first time, your name and insurance has changed since your last visit, or if you will be making your co-payment with cash, check or debit card.
City of Hope’s renowned physicians and researchers utilize the latest in technology and innovation to treat cancer, coupled with our enduring belief in providing unparalleled compassionate care.
Is My Insurance Accepted?
View a list of insurance companies that City of Hope currently contracts with for its locations and physicians. Even if your plan is included, check with your insurance company to make sure you are covered. Your insurance company/medical group will tell you if you need any authorizations.
If you wish to receive treatment at City of Hope, but we're not currently contracted with your insurance plan, contact your insurance company and ask about obtaining authorization to receive treatment here.
No Surprise Billing
When you're treated by an out-of-network provider at an in-network facility, you are protected from balance billing. In these cases, you shouldn't be charged more than your plan's copayments, coinsurance and/or deductible. Learn about your rights and protections against surprise medical bills.